Thanks for your continued patience. We can now confirm that some events were lost earlier today. The issue has been resolved and the service is catching up. There might be a longer than usual delay before UA events are available for reporting. A small proportion of events have been lost between 10:56 AM and 11:01 AM EST and cannot be recovered. Other events within that time frame might have incorrect visit information.
Again, you can reach our support team through our Help Portal