Coveo Cloud V1
All Systems Operational

About This Site

This status page provides availability information for Coveo Cloud services.

The Coveo Cloud infrastructure is hosted on Amazon Web Services which has its own status page (see Service Health Dashboard).

If you need help, consult the Coveo product documentation (see Coveo Cloud V1 for administrator), or contact Coveo Support.

Reminder: This status page of for our Coveo Cloud V1 Platform. Coveo Cloud V2 customer should use this page.

Uptime over the past 90 days. View historical uptime.
Search Operational
90 days ago
100.0 % uptime
Today
Search Service ? Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Platform Service ? Operational
90 days ago
100.0 % uptime
Today
Administration Console ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Analytics Read API ? Operational
90 days ago
100.0 % uptime
Today
Analytics Write API ? Operational
90 days ago
100.0 % uptime
Today
Coveo ML Operational
90 days ago
100.0 % uptime
Today
Query Suggest Service ? Operational
90 days ago
100.0 % uptime
Today
Models Generator ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Search Response Time
Fetching
Past Incidents
Aug 11, 2020

No incidents reported today.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020
Analytics Write API delays
Resolved - All events have been processed and we are back to normal.

If you need help or to get in touch with us, please visit our Help Portal
Aug 5, 18:11 EDT
Update - We're still catching up with events consumption and expect to be fully up to date within ~5 hours.
Aug 5, 15:38 EDT
Update - The fix has been deployed and we resumed events consumption. We will post another update once all the events in the backlog have caught up.
Aug 5, 14:03 EDT
Identified - We have identified an issue with our Analytics Write API and temporarily paused the consumers. Events are still accepted but aren't consumed so they won't show in your dashboards.

We are preparing a fix and will resume the consumption of the events once deployed. We will update this incident with our progress.

If you need help or to get in touch with us, please visit our Help Portal
Aug 5, 12:42 EDT
Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

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